Article 1 : Scope of application
The conditions of sale are applied exclusively to present and future business
relations between Compagnon-cocoon.com ("Us") and the person placing
the order ("You"). We will reject any condition that You might formulate
that does not conform to our conditions of sale unless We have expressly recognized
its applicability in writing.
We reserve the right to modify these conditions
of sale at any time under the condition that these modifications appear on our
Article 2 : Order
We commit to accepting your order in accordance with the terms of these conditions
We ask You to please note that We accept your order subject to our available stock
or the available stock of our suppliers.
When placing your order, We will inform You of the availability of the products
you want to purchase. Nevertheless, if despite our vigilance, products prove to
be temporarily unavailable (stock, supply shortages, etc.) after your order, We
will inform You of this by e-mail and allow You to cancel or adjust it. If the
products prove to be permanently unavailable after the order, We will automatically
cancel it and inform You of this by e-mail.
By confirming your order, You accept all the present conditions of sale which
are placed at your disposal on the site, and that being perfectly aware that You
waive any contradictory document notably your own conditions of purchase, and
that the act of purchase entails acceptance of the present conditions of sale.
This confirmation as well as all data We will record constitute proof of the transaction.
Article 3 : Prices
The prices shown in euros are inclusive of all taxes and postage. We reserve the
right to change our prices at any time but We commit to applying the prices in
force at the time of your purchase.
All our prices are in euros.
Article 4 : Payment
Payment is due by bank cheque. It is
only possible with cheques made out in euros drawn on a French bank. The cheque
should be made out to the order of Top Sellerie and sent to the address below :
Top Sellerie - 1, rue du Cours - 61500 SEES - FRANCE
If You are late in payment, We will exercise the right to claim interest at the
average effective rate for the last quarter as established by financial institutions
for consumer loans. If We are able to prove damages greater than the amount of
the default interest due to your late payment, We reserve the right to ask for
Article 5 : Delivery
Unless otherwise stipulated, delivery is made to the address that You have given
Us while placing your order. You assume all risks from the date on which the products
ordered have left our premises. Delivery times are only a rough guide unless,
exceptionally, We are committed to respect a specific delivery date. The order will be processed only upon reception of the bank cheque and
consequently delivery times will be affected.
Article 6 : Returns and refunds
In accordance with article L.121-20 of the consumer code, the consumer has 14 clear days in which to exercise his right of withdrawal without giving a reason therefor or incurring a penalty, with the exception, where applicable, of the cost of returning the goods.
The consumer may exceed this time limit in the event of him being unable to travel and simultaneously needing to call for an immediate service that is essential to his conditions of existence. In which case, he shall continue to exercise his right of withdrawal without giving a reason therefor or incurring a penalty.
The time limit indicated in the preceding paragraph runs with effect from receipt of the goods ordered. Notwithstanding, the cost of returning the goods are at your expense, except if the return is the result of an error on our part.
Only products that are returned whole (accompanied by the relevant invoice number), in the original packaging and of the same condition as that in which they were received will be accepted for returns or exchanges.
Products should be sent to the following address :
Top Sellerie - 1, rue du Cours - 61500 SEES - FRANCE.
Article 7 : Retention of title
Delivered goods remain our property until You have fulfilled all obligations
of the transaction, notably full payment of the price plus interest if applicable.
This retention of title does not hinder the assignment of risk which you will
be responsibile for from the date on which the products ordered have left our
premises in accordance with the provisions of article 5.
Article 8 : Latent defects guarantee and responsibility
If the products We have sent you have latent defects, We will either rectify
the defect or replace the defective product. If We do not wish to or are unable
to rectify the flaw or replace the flawed goods, or if We can not do it on time
because of factors beyond our control, You will have the choice of returning
it to Us for a refund for the amount of the sale price plus return postage or
ask Us for a reduction in the sale price.
The products offered are in conformity with French legislation in force. We
disclaim all responsibility should the delivered product not be in compliance
with the legislation of the country of delivery.
Similarly, we can not be held responsible for any results due to the content
of websites which are hyperlinked from Our site.
We commit to take all steps necessary to ensure professional customer service.
Nevertheless, we can not be held responsible for failure to meet contractual
obligations in the case of fortuitous events or Acts of God such as but not
limited to natural disasters, strikes, fires, floods, malfunction or breakdown
of equipment, means of transport, communication or as a result of your doings.
In addition, we will not be held reponsible for any delay due to inventory shortage
at our suppliers. We will likewise not be held responsible for the representation
of the products on our sites as the photographs, text and illustrations representing
our products are non-contractual.
Article 9 : Protection of personal data
We commit to protecting the personal data that You send us. All personal data
We receive that concerns You is treated in the strictest confidence in accordance
with the provisions of our personal data protection policy. While shopping,
We only ask You for information that is necessary to ensure the quality of our
services and the processing of your order. We do not sell, market or hire out
this information to third parties.
In application of article 27 of the «
loi Informatique et Libertés » (IT Freedom of information law)
of 6 January 1978, You have the right to access and rectify the data that concerns
You. All You need to do is e-mail us at firstname.lastname@example.org.
By subscribing to these conditions of sale, You confirm having read our personal data protection
policy and authorize us to assemble and use this data.
Article 10 : Applicable law and jurisdiction
The present conditions of sale are subject to French law and the Vienna Convention
concerning international sales contracts for merchandise and exclude the United
Nations rights of sale. Any litigation arising from the business relations between
You and Us will come solely under French jurisdiction.
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